*if you created your on install via DMG or Composer you won’t see this issue, its only happens with the Adobe CCP built pkg You can test if the same issue that I see by just manually trashing the Adobe Acrobat folder first on the test device and then deploying your CC pkg afterwards Once removed, we can then also install multi-builds of CC (2015,2017,2018) on the same device but it always uses the version of Acrobat deployed by the last deployment (as every all previous version of Acrobat get deleted)
#Adobe error 16 os x pro
(Either as part of a CC install or intently as a Acrobat Reader or Acrobat Pro install)Īs a quick’n’dirty approach I just run a pre-script as part of the install process to manually delete the Adobe Acrobat folder in the /Applications/ directory prior to any CC install While you can easily install different builds of CC over the top of an existing install, due to Adobe creating their own non-Apple standard installer program which will always fail if it detects a previous version of the Acrobat.app already present on the computer. (Even though its installed as part of a bundle CC app, the install its not actually classed as part of the main CC suite, but as an independent application on its own). If so, and your deploying over the top of an existing CC install, Adobe installs Adobe Acrobat is an orphaned application. I referred this article while creating the package.Īre you deploying the default. Contact the software manufacturer for assistance.)Īny clues why would the installation fail? Installer: The install failed (The Installer encountered an error that caused the installation to fail. The installer reported: installer: Package name is Adobe CC 2018 Jul - All Apps In about 30 minutes time, I get to log back to the Mac again and found nothing is installed. The computer enters an almost hanging unusual state once the policy got triggered.
I simply uploaded the PKG files into JAMF Admin and created a software installation policy. Once the package is created, a folder gets created containing an installaler.pkg and uninstaller.pkg. We use this shared license method for the lab environment (We also use Named User License method for staff and student's individual notebook) I created the package using Creative Cloud Packager (CCP) as a serialised package. I am having trouble deploying the Adobe Creative Cloud All Apps 2018 via JAMF 10.5.
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